Privacy Policy

1. Information We Collect

• Account information, such as email address and third-party login identifiers.
• Usage data, such as access logs, error logs, and device type.
• Business data, such as documents you actively upload and process.

2. How We Use Information

• To provide sign-up, sign-in, authentication, and account security.
• To complete document processing, question answering, and related service delivery.
• To improve product quality, investigate failures, and prevent abuse.

3. Sharing and Third-Party Services

• We may use third-party infrastructure or service providers to support hosting, storage, analytics, authentication, payment, communications, and AI-related capabilities.
• We do not share your personal information with third parties except where necessary to provide the service, comply with legal obligations, protect rights and security, or complete transactions requested by you.
• If you upload documents or submit prompts for AI processing, related content may be transmitted to third-party model or infrastructure providers as reasonably necessary to complete the requested feature.

4. Retention and Security

Famillion uses commercially reasonable technical, administrative, and organizational measures to protect information. We retain information for as long as reasonably necessary to provide the service, maintain security, prevent abuse, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. No method of transmission or storage can guarantee absolute security.

5. Cookies, Local Storage, and Device Permissions

• We may use cookies, local storage, similar technologies, and server logs to keep you signed in, remember preferences such as language and theme, maintain sessions, and improve performance.
• If the service requests access to device capabilities such as files, camera, photos, microphone, notifications, or storage, those permissions are used only to enable the relevant feature you choose to use.
• You can usually control browser storage, permissions, and notifications through your browser or device settings, but disabling them may affect some features.

6. International Transfers and Children

Your information may be processed or stored in jurisdictions different from where you live. By using the service where permitted by law, you understand that such transfers may occur as reasonably necessary to operate the service. The service is not directed to children below the minimum age required by applicable law, and we do not knowingly collect personal information from children in violation of law.

7. Your Rights, Policy Updates, and Contact

Subject to applicable law, you may contact us to request access, correction, deletion, export, or other handling of your personal information. We may update this privacy policy from time to time as the service, legal requirements, or operational practices evolve. The latest version will be published on this website, and continued use after changes take effect means the updated policy will apply to future use.